COVID-19 Update. We are here.

OzHelp’s training and support programs are available during the COVID-19 outbreak.

As daily life continues to change under the current circumstances, it is essential we all take a proactive approach to mental health and wellbeing.

It is incredibly important that appropriate supports are in place as we seek to look after ourselves and take care of each other.

OzHelp is committed to continuing to support workers through this challenging time and into the future.

For more information, call: 02 6251 4166.

For support, call: 1300 694 357 (9am to 5pm, Mon to Fri)

Support during COVID-19

OzHelp is committed to supporting you and your workplace through times of challenge, including this one. The following services are available:

We are here to help. Our support services remain available through telephone and video conferencing. You can catch an OzHelp support worker during business hours or schedule an appointment for a counselling session.

Call: 1300 694 357 (9am- 5pm Mon – Fri, AEST)

24/7 Crisis Support Lines:

  • Lifeline 13 11 44
  • Kids Helpline 1800 55 1800
  • National Debt Helpline 1800 007 007
  • Small Business Help 1800 413 828
  • National Alcohol and Other Drugs hotline 1800 250 015
  • 1800RESPECT 1800 737 732


Topic: Looking after yourself during uncertain times.

This 30 minute interactive talk is hosted by an OzHelp Wellbeing Support Officer and provides:

  • reassurance that at the moment, feelings of anxiety or worry are okay,
  • simple tips and routines to help people stay well,
  • a reminder about OzHelp’s wellbeing support line and national crisis support agencies,
  • a face to screen connection with a person, not a program.

Participants can log in from one location as a group, or through individual links from the comfort of their own home, or remote location. The session is suited for up to 6 participants at a time. Managers and HR Managers are encouraged to join too.

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How can we help? Contact us to explore how we can support your people. Health and wellbeing and suicide prevention training, counselling sessions, health screening and ongoing support calls can be arranged. Reach out to us for more information.

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The COVID-19 outbreak may generate a range of impacts including increased anxiety, stress or worry within individual families and communities. We have provided the following resources to help encourage a focus on mental health and wellbeing during uncertain times.

Looking after your mental health during the Covid-19 outbreak

Visit Beyond Blue

If you’re trying to improve your own mental health, or support somebody else with mental health issues, Head to Health provides links to trusted Australian online and phone supports, resources and treatment options.

Visit Head to Heath 

Evidence-based tools and resources for you and your community with anxiety, stress and mental wellbeing to help settle the mind.

Visit Black Dog Institute

Information for both individuals and organisations who are affected by Covid-19

Visit site

Media Updates

OzHelp recognises that this is a challenging time and we understand that feelings of anxiety and concern will be present. To help maintain perspective and feel more in control it is important to stay up to date with accurate and credible information such as those listed below:

World Health Organization

Coronavirus disease (COVID-19) outbreak

Australian Government Department of Health 

Coronavirus (COVID-19) health alert

Australian Government Department of Health

News and Media Alerts

Contact OzHelp

Let’s discuss how we can support your people through this challenging time.

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